In 2010, I was hired by a local private university in Kuwait to teach Level 2 English in a foundation intensive English program. I already had an understanding of the nuances of Arabic language and believed I could use that knowledge to inform how I would teach pre-college students with weak academic English skills. I was new to the age group, but not new to teaching ESL. I planned my lessons for the first week of class and looked forward to meeting my students. In the hallway outside of my office, teachers were exchanging the names of who was registered in their sections. It seemed that when I mentioned one particular student’s name, the reaction was the same each time. “Uh oh!! You need to be careful of HER (I will call her Dana, not her real name). Last semester, she tried to get her teacher fired. She’s a real problem. Be really careful.”
Wow! That’s a lot to take in as a new teacher. A student who is evil; a bad influence. But that’s not the way I view my students. I took it as a challenge. It’s not that I didn’t believe the teachers who warned me, but I don’t allow those warnings to influence my view of students. I decided to find out about my students, their personalities, their strengths, and their areas needing improvement. The first day of class, I looked around the room and almost immediately spotted the student they were talking about. How did I know it was her? At 8:00 a.m. she was wearing long fake eyelashes, heavy make up and the tightest clothes imaginable; inappropriate for the classroom and especially for the conservative Kuwaiti environment. “‘Aha’”, I thought, “‘I need to focus on why she believes that is necessary without calling her out, or making her feel like I was targeting her.'”
Humanity is 1.human beings collectively; 2. the quality of being humane; benevolence (https://www.lexico.com/en/definition/humanity).
My children will tell you that I am sometimes overcompensate for a person’s weakness or wrongdoing by asking myself, ‘Why is that person acting in that way?’ But I believe we all have reasons for our behavior and giving a person the benefit of the doubt will open up an opportunity to discuss what happened rather than jumping to a conclusion that most likely is incorrect. Most of the time, I have found that the person reacted because he/she was having a separate issue that affected him/her.
The first few weeks of school, I pay a lot of attention to each student’s prior knowledge, gaps in knowledge, and personalities (quiet, outspoken, confident, shy, cares about learning, could care less). I noted that Dana lacked confidence in herself and her knowledge, although I could tell she knew more than she let on. I also noted that she didn’t attend regularly and when she did, none of her classmates sat near her. That made me wonder…What was her story? Why was she like that? Whey did she make excuses for not doing her work, not participating in class rather than owning her responsibility?
One of the ways I make my classroom a safe space is to gain the trust of students by ensuring each of them is treated fairly. That means, if a student is regularly absent, warning them in the same way and sitting with them to help them understand how their behavior is affecting their learning and a way to find a solution. I don’t find the solution; I question students about the reason(s) for their lack of attendance and guide them to a solution they can follow. Dana began accumulating many absences and was receiving regular warnings from the Peoplesoft system.I was also calling her into my office and discussing her situation. She initially gave me silly excuses, but I told her that I wasn’t “buying” her excuses and if she continued, she would flunk the course due to attendance.
Then one day about midway through the course, she came to class late and seemed quite distressed. She entered the classroom and asked me to step outside the door because she needed to tell me something important. When I stepped outside, she told me that she had been accused of bullying and pushing a student who had gone to the police and complained about her. She was late because she needed to go to the police station with her father and defend herself from the accusation. She was concerned that if she missed the class, she would be dropped from the course and have to repeat it again. She pleaded with me to understand her situation and that she would make up the work. Eureka! I finally had gotten Dana to understand that her behavior had consequences and that she needed to take responsibility.
I had a choice at that moment. I could choose to ignore her pleas and follow the rules by recording her absence. That would have meant Dana repeating the course. But what I heard from her that day was, “I get it. I am responsible for my behavior and what I do affects whether I learn, whether I pass or fail.” If I had listened to the teachers who warned me at the beginning of the semester, I might not have believed her; however, I knew her well at this point in the semester. There was a story behind the reason for the way she dressed, overdid her makeup, and was so casual about her learning. I found out that she came from a very conservative family. Her mother was completely covered with a headscarf and niqab (face cover), and her father didn’t want her to go to college. He believed she would fail and stay home, get married, and continue the conservative tradition of his family. But Dana wasn’t like that. She wanted to have the freedom to dress like her friends and wanted to complete her degree.
Two years later, I bumped into Dana in the hallway. She came over to me, gave me a big hug, and thanked me for believing and trusting her. She no longer wore fake eyelashes and was wearing a pretty outfit that was far from what she used to wear to class. I asked her about her progress, and she told me she was on track to graduate the following year. I told her how proud I was of her progress and that her smile (which I had rarely seen when she was my student) was truly beautiful.
Our students come to our classrooms with personal stories that are sometimes quite overwhelming. Our responsibility as teachers is to uncover the reasons behind their behaviors that might seem annoying or disruptive. Social and emotional learning (SEL) and trauma informed teaching is vital for us to ensure that all students learn. [caption







